Change or cancel an order

If you wish to change or cancel an order contact our Customer Service team any time between 9am and 5pm, Monday to Friday. Please have the order number and date the order was placed to hand.

If your products have already been delivered, then you will need to follow our returns procedure.

If you decided to cancel / return a made-to-order product for any reason, These are non returnable/refundable or exchangeable unless manufacturer defected.

Please note that any international shipments are non-returnable / non-refundable. So please make sure you select the correct product before ordering. Additional custom charges may apply which will not be covered by Vehicle Blinds Ltd.

Returns policy

We hope you will be pleased with your purchase. Should you wish to return anything bought from us, Returns should be made within 30 days from date of order and in original, undamaged packaging. In some circumstances VehicleBlinds Ltd will charge Handling Fees for orders such as:

• Simply not liking the product
• Colour choice
• Ordering the wrong vehicle / years

This will come in to place if orders are returned without manufacturing errors/defects. If the order is returned for any other reason than a manufacturing error/defect then handling fees WILL apply. This is purchasing from any of our stores online.

*None of the above conditions affect your statutory rights when goods are faulty, or not as described. For your rights of cancellation under the Consumer Protection Distance Selling Regulations please see our Terms & Conditions.

Returns procedure

If you would like to return an item, please ensure it is sent back to us in its original packaging and includes all accompanying paperwork and accessories provided with the order. We also ask that you include a brief returns note inside the package stating the reason for the return, along with your order number and contact details to help us process your request efficiently.

Before sending your return, please make sure the item is securely packaged to avoid any damage during transit. We recommend using a tracked delivery service, as we cannot be held responsible for items lost or damaged while being returned to us.

Once your return has been received by our team, the item will be inspected to confirm it meets our returns requirements. Following a successful inspection, your refund will be processed to the original payment method within 7 working days. Please note that depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

If the returned item is incomplete, damaged, or not returned in its original condition, this may affect your eligibility for a full refund.

The address for returns is-

VehicleBlinds Ltd
35 Heming Road
Washford Industrial Estate
Redditch
Worcestershire
B98 0DP